La Chimosa Cafe
A mobile payment app for a cafe that allows customers to order and pay for their drinks using their mobile devices. Customers can select items from the cafe's menu, pay for them securely, and pick up their order when it is ready. The app can also provide customers with rewards and discounts for their loyalty, allowing them to rate the cafe and leave feedback.
My Role & Responsibilities:
Service Design | Design Research | Rapid Prototyping
Industry Research, User Research, Personas, User Journey Map, Wireframing, UI/UX Mobile Design Editing, Prototype Component State Interactions, Testing Interactions, and Components for Mobile
Programs: Figma, Photoshop, Illustrator
Convenience: A mobile payment app for a cafe can provide customers with a convenient and easy way to pay for their orders without carrying cash or cards. This can lead to increased customer satisfaction and loyalty.
Enhanced User Experience: By designing a mobile payment app that is intuitive and user-friendly, the cafe can create a positive user experience for its customers, which can help to build a strong brand reputation and increase customer retention.
Simple and Intuitive Design: The app should have a simple and intuitive design that makes it easy for customers to navigate and use. This can be achieved by minimizing the number of steps required to complete a transaction and using clear and concise language throughout the app.
Order Ahead Feature: The app can include an order ahead feature, allowing customers to place their orders and pay in advance. This can reduce wait times and improve the efficiency of the cafe's operations.
Defining the Flow
Information Architecture: Device Configuration
The flowchart shows how the platform would be organized from research to testing. Collecting possible pain points, opportunities, business goals, and user goals, mapping the user journey had to be simple and organized.
Less is more, need for simplicity.
The ideal setup is no setup with the ability to come back later to configure advanced options.
Features must be prioritized and have a sense of finality.
Explore the Prototype!
Play with the prototype and see the flow of ordering a drink.
Hotstops on click to hint what is active.
*If on the phone, click the footer to open the prototype on a new tab